[DMNA] FW: Minneapolis 311

[Downtown Minneapolis Neighborhood Association]

Forwarding note about Minneapolis 311.

===============================================
Please forward this to anyone that you think might be interested.

To subscribe to the DMNA E-Mail List, send an email to
dmna-request at thedmna.org with "subscribe" Subject line.

To unsubscribe to the DMNA E-Mail List, send e-mail to
dmna-request at thedmna.org with "unsubscribe" Subject line.

==============================================
Downtown Minneapolis Neighborhood Association (DMNA), Inc.
Hennepin Center for the Arts
528 Hennepin Ave. S., Suite #310
Minneapolis, MN 55403-1810
(612) 659-1279
info at thedmna.org
http://www.thedmna.org/


-----Original Message-----

 

Access to City government is now easier, thanks to 311
 
Minneapolis 311 is now up and running. By using your phone to call 3*1*1,
people who work, live and visit Minneapolis can get customer-friendly access
to city information and services. 
 
Minneapolis 311 replaces hundreds of City phone numbers people had to go
through for help. However, it's more than just a switchboard. Call center
agents are specially trained to get the information callers want. If the
agents don't have the answer, they'll find the people who do. 
 
The 311 agents are also ready to take requests for service. People who want
to get a broken water main fixed, have graffiti removed, report a stray dog,
or ask for any other City service need only call 311. Agents will get
requests to the right people, and will provide reference numbers so people
can follow up on their cases.
 
People who do not speak English can also use 311. They will either be helped
by a call center agent who speaks their language, or a translation service
will be contacted to help with the caller.  
 
Calls to Minneapolis 311 will be answered from 7 a.m. to 11 p.m., Monday
through Friday. 
 
For more information, go to http://www.ci.minneapolis.mn.us/311
 

-------------- next part --------------
A non-text attachment was scrubbed...
Name: winmail.dat
Type: application/ms-tnef
Size: 33229 bytes
Desc: not available
Url : http://thedmna.org/pipermail/dmna_thedmna.org/attachments/20060104/584059ad/winmail.bin